1. Collection of Information.
1.1 Survey Information.
Nutra Group LLC collects information from individuals by various methods, including, but not limited to, when an individual voluntarily completes a Nutra Group LLC survey, order form, or a registration page either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a “Survey”). (As used herein, “online” means using the Internet, including the Websites, and related technologies, and “offline” means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, Nutra Group LLC or a third party (a “Third Party”) may ask an individual to provide various information to Nutra Group LLC, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, personal and online interests, and such other information as may be requested from time to time (together, “Survey Information”). Nutra Group LLC may also collect information concerning an individual from another source and uses that information in combination with information provided from this web site. Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to Nutra Group LLC or Third Party, but an individual may receive incentives from Nutra Group LLC or a Third Party in exchange for providing Survey Information to Nutra Group LLC.
1.2 Third Party List Information.
Nutra Group LLC collects information from individuals when an individual provides information to a third party and Nutra Group LLC subsequently purchases, licenses, or otherwise acquires the information from the third party (the “Seller”). Such purchased information may include, but is not limited to, an individual’s name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, credit card information, education and marital status, occupation, industry of employment, personal and online interests, and such other information as the individual may have provided to the Seller (together, “Third Party List Information”). When acquiring Third Party List Information, Nutra Group LLC seeks assurances from the Seller that the Seller has a right to transfer the Third Party List Information to Nutra Group LLC and that the Seller has a right to provide offers from advertisers to the individuals whose personal information is included on the Seller’s list.
1.3 Other Information.
Other occasions when Nutra Group LLC obtains information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered by Nutra Group LLC or by a third party, (2) when an individual requests assistance through Nutra Group LLC’s customer service department, and (3) when an individual voluntarily subscribes to a Nutra Group LLC service or newsletter (together, “Other Information”).
Note: Nutra Group LLC may outsource any part of your order at our discretion by bringing 3rd party expert resources to every step of your product development, label design, production, packaging and more.
1.4 Cookies, Web Beacons, and Other Info Collected Using Technology.
Nutra Group LLC currently uses cookie and web beacon technology to associate certain Internet-
related information about an individual with information about the individual in our database. Additionally, Nutra Group LLC may use other new and evolving sources of information in the future (together, “Technology Information”).
(a) Cookies. A cookie is a small amount of data stored on the hard drive of the individual’s computer that allows Nutra Group LLC to identify the individual with his or her corresponding data that resides in Nutra Group LLC’s database.
(b) Web Beacons. A web beacon is programming code that can be used to display an image on a web page but can also be used to transfer an individual’s unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows Nutra Group LLC to track certain web sites an individual visits online. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes. For example, Nutra Group LLC might place, with the consent of a third party website, a web beacon on the third party’s website where fishing products are sold. When an individual listed in Nutra Group LLC’s database, visits the fishing website, Nutra Group LLC receives notice by means of the web beacon that person visited the fishing site, and Nutra Group LLC would then update their profile with the information that they are interested in fishing. Nutra Group LLC may thereafter present offers of fishing related products and services. In addition to using web beacons on web pages, Nutra Group LLC may also uses web beacons in email messages sent to individuals listed in Nutra Group LLC’s database.
(c) New Technology. The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is Nutra Group LLC’s use of new and evolving technology. As a result, Nutra Group LLC strongly encourages individuals to revisit this policy for any updates regarding its use of technology.
Your account information and order history is not shared or sold to anyone. In addition, access to your Personal Information is restricted within our company and its agents to provide additional security.
If at any time you would like to plan an order, please call one of our customer service representatives at 844-
696- 8872. It has always been a Nutra Group LLC practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
1.5 Outside Information.
Nutra Group LLC may receive information about individuals from third parties or from other sources of information outside of Nutra Group LLC including information located in public databases (“Outside Information”).
1.6 Individual Information.
As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information Nutra Group LLC gathers or receives about individuals.
1.7 No Information Collected from Children.
Nutra Group LLC will never knowingly collect any personal information about children under the age of 13. If Nutra Group LLC obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, Nutra Group LLC has no such information to use or to disclose to third parties. Nutra Group LLC has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).
1.8 Credit Card Information.
Nutra Group LLC may in certain cases collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from Nutra Group LLC. When the Credit Card Information is submitted to Nutra Group LLC, such information is encrypted and is protected with SSL encryption software. Nutra Group LLC will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.
2. Use of Individual Information.
2.1 Discretion to Use Information.
Nutra Group LLC MAY — USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY’S SOLE DISCRETION. The following paragraphs in Section 2 describe how Nutra Group LLC currently uses Individual Information, but Nutra Group LLC may change or broaden its use at any time. As noted below, Nutra Group LLC may update this policy from time to time. Nutra Group LLC may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses. If you do not wish for us to use personal information about you to promote or sell our products and services or to sell, transfer or otherwise provide personal information about you to third parties, please inform us by contacting customer service at (844) MY-
NUTRA and we will certainly honor your request.
Nutra Group LLC uses Individual Information to provide promotional offers by email to individuals. Nutra Group LLC may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list.
2.2(a) Solicited Email.
Nutra Group LLC only sends email to individuals who have agreed on the Websites to receive email from Nutra Group LLC or to individuals who have agreed on third party websites to receive email from third parties such as Nutra Group LLC. Nutra Group LLC does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to Nutra Group LLC’s email messages.
2.3 Targeted Advertising.
Nutra Group LLC uses Individual Information to target advertising to an individual. When an individual is using the Internet, Nutra Group LLC uses Technology Information (see also Section 2.5 below) to associate an individual with that person’s Individual Information, and Nutra Group LLC attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. Nutra Group LLC may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
2.4 Direct Mail and Telemarketing.
Nutra Group LLC uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
2.5 Use of Technology Information.
Nutra Group LLC uses Technology Information (1) to match a person’s Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person’s online browsing habits on the Internet, (3) to determine which areas of Nutra Group LLC’s web sites are most frequently visited. This information helps Nutra Group LLC to better understand the online habits of individuals so that Nutra Group LLC can target advertising and promotions to them.
2.6 Profiles of Individuals.
Nutra Group LLC may uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information such as information obtained from public databases.
2.7 Storage of Individual Information.
Nutra Group LLC stores the Individual Information in a database on Nutra Group LLC computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under Nutra Group LLC’s control. Notwithstanding such measures, Nutra Group LLC cannot guarantee that its security measures will prevent Nutra Group LLC computers from being illegally accessed, and the Individual Information on them stolen or altered.
3. Dissemination of Individual Information.
3.1 Sale or Transfer to Third Parties.
Nutra Group LLC MAY SELL OR TRANSFER INDIVIDUAL INFORMATION TO THIRD PARTIES FOR ANY PURPOSE IN Nutra Group LLC’S SOLE DISCRETION. If you do not wish us to use personal information about you to promote or sell our products and services or to sell, transfer or otherwise provide personal information about you to third parties, please inform us by contacting customer service at (844) MY-
NUTRA and we will certainly honor your request.
3.2 Order Fulfillment.
Nutra Group LLC will transfer Individual Information to third parties when necessary to provide a product or service that a person orders from such third party while using Nutra Group LLC web sites or when responding to offers provided by Nutra Group LLC.
3.3 Legal Process.
Nutra Group LLC may disclose Individual Information to respond to subpoenas, court orders, and other legal processes.
3.4 Summary Data.
Nutra Group LLC may sell or transfer non-
individualized information, such as summary or aggregated anonymous information about all persons or sub- groups of persons.
Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by emailing customer service at CS@nutragroupusa.com. Nutra Group LLC may also grant advertising clients and email services providers’ access to an individual’s email address to verify the origin of the Individual Information collected.
4. Privacy Practices of Third Parties.
4.1 Advertiser cookies and web beacons.
Advertising agencies, advertising networks, and other companies (together, “Advertisers”) who place advertisements on the Websites and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Nutra Group LLC does not control Advertisers’ use of such technology and Nutra Group LLC has no responsibility for the use of such technology to gather information about individuals.
The Websites and email messages sometimes contain hypertext links to the web sites of third parties. Nutra Group LLC is not responsible for the privacy practices or the content of such other web sites. Linked web sites may contain links to web sites maintained by third parties. Such links are provided for your convenience and reference only. Nutra Group LLC does not operate or control in any respect any information, software, products or services available on such third party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
4.3 Affiliated Companies.
Nutra Group LLC may disclose, transfer, and sell Individual Information to entities affiliated with Nutra Group LLC in Nutra Group LLC’s discretion.
4.4 Business Transfers.
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-
existing Privacy Notice (unless, of course, the customer consents otherwise).
5. Unsubscribe Procedures.
If you wish to discontinue receiving email messages from Nutra Group LLC please write to:
Nutra Group LLC
ATTN: Email Unsubscribe
118 Barnard Street
Savannah, GA 31412